Returns & Exchanges

At Indoor Outdoors, we want you to be completely satisfied with your home and garden essentials, which is why we offer a straightforward 30-day return policy for all unused items in their original packaging. Whether it's a fitment issue or a change of heart, our dedicated team is here to ensure your exchange or refund is processed as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return label or ship the package using a tracked service to our central distribution center for formal inspection.

• 4.
  Receive Refund or Exchange

  Once our quality control team verifies the condition of the returned goods, we will process your full refund or dispatch your replacement item within 3-5 business days.